Privacy Policy & Cookies

Collected Personal Data

The collected and saved personal data is that which is needed to make and carry out the order: notably, its delivery and possible return. This data is namely:

  • the surname and first name of the Client,
  • E-mail and postal addresses, and telephone number of the Client

Camac Harps is also allowed to collect data appertaining to the Client’s connection (IP address, browser type, details about visits to the site, notably via the medium of cookies, which includes for example: amount of received data, place of connection, pages viewed, etc). This data is personal data.

Personal data can be collected in the following ways:

Les données personnelles peuvent être collectées de la manière suivante :

  • when the Account is created
  • when the Site is used
  • when the Client places their Order
  • when the Client contacts Camac Harps about a problem with the Site, or any other reason.

Purposes of Data Processing

The data is processed by Camac Harps and may be used in order to:

  • inform the Client about commercial offers and new products from Camac Harps
  • make and follow up Orders
  • link Clients and delivery service providers
  • allow Clients to use the Site
  • allow Client Accounts to be administered
  • check the Client’s identity, where necessary
  • follow up an Order with the Client in case of an incident
  • obtain feedback from the Client about the Order process or the Site and improve the quality of Camac Harps’ offer
  • to inform the Client about any changes to the Site or the present CSG

This data will not be transferred outside the European Union. Nor will it be transferred to commercial partners.

If the Client is prepared to receive offers from Camac Harps, by checking the relevant box, they can unsubscribe themselves at no charge and at any time. They can do this by clicking on the “unsubscribe” link they will find in emails addressed to them, by logging into their Account, or by sending an email to [email protected]harps.com. Moreover, each Client can subscribe free of charge to the list refusing cold calling (“liste d’opposition au démarchage téléphonique”), by filling in the form available at the following address: bloctel.gouv.fr.

The personal data provided by the Client will never be resold or given to third parties without prior, written authorisation. The data can nevertheless be given, free of charge, to the following third parties, which the Client declares they accept:

  • to handlers and subcontractors of Camac Harps, in the context of carrying out the Order (delivery, handling of marketing and client relations, commercial prospecting, etc). Camac Harps remain responsible for the processes
  • to Camac partners, notably to return Orders or for payments on line
  • to any administrative or judicial party, if Camac Harps is obliged to do so by law or court ruling

The third parties working under the instruction of Camac Harps acquire no rights over the personal data or any other content that may be supplied to them. They put into place the technical and organisational procedures equivalent to those of Camac Harps, to protect personal data security, and to avoid the theft, the removal or any other unauthorised used of them.

Cookies

Cookies from the session and monitoring activity can also be logged at the time of the Client’s Site visit, in order to improve the Client’s experience, to construct user statistics, to provide an Account, to show customised advertising, to put security measures in place, and to adapt the site to its point of access. The Client may refuse the installation of cookies when visiting the Site for the first time, or they may delete them using the options permitted by their browser.

Cookies of third parties, linked to social networks, can also be logged when social media functions of the Site are used.

These cookies do not store any personal data, but can be used to identify the Client on the Site. They may only be used by Camac Harps.

Cookies are used in:

  • WPML
  • WordPress Administration
  • Cookiebar Save
  • Google Analytics

Length of Personal Data Storage

Camac Harps will store personal data for the duration of the Account’s active life, and will delete it when the aforementioned Account is deleted on request of the Client. Once the Account has been deleted, only personal data necessary for Order archives, communicating with Camac Harps, for bookkeeping or to respect Camac Harps’s legal and regulatory obligations, may still be kept, in accordance with the laws applicable to this type of data.

Rights Appertaining to Personal Data

In accordance with current law, the Client has the right to access, delete and correct the data concerning them, as well as rights of limitation and opposition regarding the processing of their data. They also have the right to make directives about their personal data after their decease.

To exercise their rights of deletion and opposition regarding the necessary data may hinder the client from benefiting from certain services offered by Camac Harps.

If the Client wishes to exercise one of their rights, they may send an email or a postal letter to the following addresses: [email protected] or Camac Harps, Client Services, La Richerais, BP 15 –  44850 Mouzeil, FRANCE, specifying “Droit des personnes” (rights of persons), and attaching a copy of their ID document.
Finally, the Client may address any complaint about the rights described above, to the CNIL at:
CNIL – 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07, FRANCE.

Intellectual Property and Confidentiality

Everything communicated by Camac Harps on their Site or in the context of carrying out the Order, notably information in the technical product descriptions, may be protected by an intellectual property right under author rights, brands or patents. These are the exclusive property of these parties. The Client is not allowed to reproduce them, represent or change them, or to partially or wholly diffuse them, without prior, written authorisation by Harpes Camac/Camac Harps. Any unauthorised use may constitute a crime of counterfeiting and be subject to legal action.

Finally, every link made to the Camac Harps website must be authorised in advance and in writing by the latter. Camac Harps accept no responsibility for the content of these links. In any case, these hypertext links leading to the Harpes Camac/Camac Harps company website must be removed at the first request.